FACILITY OPERATIONS

Operations Overview

COMMAND CENTER

Facility pulse.

Customer activity, lesson requests, events, rewards, recovery cases and facility check-ins in one operations view.

CUSTOMERS0known profiles
LESSON REQUESTS0training pipeline
OPEN REQUESTS0lessons + events + tours
RECOVERY QUEUE0needs management attention
PHYSICAL TAPS0NFC / QR interactions
7-DAY ACTIVITY

Customer signals

0 actions
OPERATIONS FEED

Latest activity

newest first
CUSTOMER INTELLIGENCE

Customers.

Profiles, visit count, last activity, contact data and every action tied to the customer ID.

TRAINING PIPELINE

Lessons.

Player, trainer, lesson type, requested date and time, customer contact details and operational status.

EVENT REQUESTS

Events.

Birthday, team, private and other event requests, including age, guest count, date, time and customer contact details.

FACILITY VISITS

Tours.

Requested facility tours with preferred date, preferred time and customer information.

RETENTION

Rewards.

Reward enrollments connected to customer profiles and future points, offers or membership logic.

CUSTOMER RECOVERY

Management queue.

Low-rating feedback enters here with location, customer contact information, message, status and the response that appears back on the customer profile.

PHYSICAL SYSTEMS

NFC + QR control.

Numbered physical assets, placement, interaction counts and destination-change requests.

FACILITY ASSET MAPFIELD LAYOUT
PHYSICAL ASSETSNumber, placement and dynamic destination.
CHANGE REQUESTSRequests for Millionaire Productions.
INTERACTION LOGNFC and QR activity by physical asset.
TRAINER DIRECTORY

Trainer profiles.

Trainer identity, availability, specialties and scheduling information.

PUBLIC SITE CONTROL

Site content.

Manage the featured event and public facility information.

FEATURED EVENT

Hero event content

CURRENT CONTENT
FACILITY

Public facility details

CURRENT CONTENT
DASHBOARD APPEARANCE

Background image

CUSTOM BACKGROUND
PREVIEW
SYSTEM INTEGRATION

API + data.

Connection and data controls.

DATA SCHEMA

Collections and fields

0 collections
TRANSPORT

Connection controls

LOCAL
LOCAL STORAGELocal data active.